If you live in a metro area or some other place of the country with professional tax collection, you just probably cannot believe how we collect property taxes in most of Pennsylvania. Each municipality has an elected official in charge of the tax collection. Many are part-time and work out of their homes.
I just got off the phone with a new tax collector who called because she could not match up the amount of our check with the taxes owing. We sent in tax at penalty having just missed the face due date of 6/30. The face amount is $86.61 which makes the tax at penalty $95.27.
This young lady doesn't understand how to calculate percentages, doesn't know what a penalty is and is sort of out to lunch on the collecting property tax business. Apparently her mother used to be the collector and now she has the job. Wow.
I cannot blame this young lady. She seems nice enough and you don't know what you don't know until you know it, eh? I've got to say the system ought to have a better selection process or perhaps her mother should have taken the training to a level of adequacy.
On another tax collector freak out note, I am taking a tax collector to the district justice because he collected the same tax twice and refuses to release the funds. He also refused to claim the certified letter we sent. We'll be sending the constable for him soon.