who just won't let us do our job. This transaction made me realize just how hard it might be for me one day to continue to do business when the methods morph beyond my ability or willingness to comply.
While the buyer, lender, and real estate agents were all wanting to move forward, we had to adjust the workflow to the timing of another era.
It wasn't unpleasant and certainly not laziness or procrastination. These fellows worked at the polite speed of days gone by.
In addition, when we found a problem - an unsatisfied line of credit with a bank no longer in business - the seller's attorney would not give us the information we could have used to resolve the matter in a few days. He decided to handle it himself and visit the bank that he thought had taken over the branch files. They couldn't help him at the branch level and so when time ran out, our options were to postpone closing or set up an escrow and let him work it out post closing. He opted for an escrow and so closed.
The whole experience made me think of my bosses and mentors of days gone by. It also made me think about how well I will deal with the changing nature of business as time marches on.
No comments:
Post a Comment