Saturday, April 21, 2007

query: will insure anything because we won't pay anyway title insurance

Well, this goes down as the most disturbing query received thus far by Title Insurance Talk. It's especially disturbing because it was posted by an employee at a major underwriter who must have been having a bad day.

I hope you feel better and take heart that I have worked with your company over the years and yes, you do pay claims. I was quite impressed by your claims department when I had those two outsale issues a few years ago.

So, it sure doesn't seem to be a company issue. Maybe there's one too tough staff member that needs re-training. You should discuss this with upper management.

Title underwriters and their willingness to pay claims are under a microscope these days. It would be foolish do reject claims that have merit.

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